Influential Factors Affecting Sea Transportation Services to Enhance Customer Satisfaction: Faktor-faktor yang Mempengaruhi Layanan Transportasi Laut guna Mendukung Kepuasan Pengguna Jasa. ALTAIR: Jurnal Transportasi dan Bahari, [S. l.], v. 1, n. 1, p. 21–27, 2024. DOI: 10.62554/gbm3p709. Disponível em: https://jurnal.atriastar.com/index.php/altair/article/view/16.. Acesso em: 7 oct. 2024.